How do I get my bonus money after signing up at Virgin Casino?
You’ll get your welcome bonus credited automatically after making your first deposit, as long as you’ve met the minimum deposit of $10 and accepted the offer during registration.
Up to £500 bonus + 100 free spins on your first deposit
Virgin Casino Welcome Bonus
New players receive a $1,000 deposit bonus matched 100% up to that amount, plus 200 free spins on Starburst. The bonus is paid in two parts: $500 and 100 free spins on deposit, then another $500 and 100 free spins on the next deposit within seven days.
To claim the bonus, register a new account and make your first deposit of at least $20. The bonus will be credited automatically. For the second part, make a second deposit of $20 or more within seven days. No bonus code is required. Free spins are awarded in batches of 100 per deposit and expire after 72 hours of being credited.
The bonus amount and winnings from free spins must be wagered 35 times before withdrawal. Wagering requirements apply only to bonus funds, not real money deposits. Slot games count 100% toward clearance; table games and live dealer games count 10%. No bets on blackjack, roulette, or baccarat above $5 count toward the requirement. The bonus expires if the requirement is not met within 30 days of the first deposit.
Players from the UK, Germany, and Sweden are eligible. The offer does not apply to players who have used a bonus at Virgin Casino in the past 12 months. Deposit methods excluding PayPal and Skrill qualify for the bonus. Withdrawals made before meeting wagering requirements will forfeit the bonus and associated winnings.
First Deposit Bonus
New players receive a 100% match bonus on their first deposit up to $200.
- Deposit requirement Minimum $20
- Wagering requirement 35x bonus amount
- Expiry 30 days from claim date
Weekly Cashback on Slots
Players receive 10% cashback on net losses from slot games each week.
- Deposit requirement None
- Wagering requirement 1x cashback amount
- Expiry 7 days from payout date
Free Spins on Friday
Active players get 25 free spins on selected slot games every Friday.
- Deposit requirement Minimum $10 deposit in the prior 24 hours
- Wagering requirement 40x winnings from free spins
- Expiry 48 hours from receipt
Wagering Requirements at Virgin Casino
Wagering requirements are the number of times you must bet bonus funds before you can withdraw any winnings. These apply to welcome bonuses, free spins, and other promotional offers.
- Example 1: You receive a $100 bonus with a 30x wagering requirement. You must place $3,000 in bets before withdrawing winnings from that bonus.
- Example 2: You earn 50 free spins on Starburst. Winnings from those spins are subject to a 40x wagering requirement. If you win $75, you need to bet $3,000 before cashing out.
Can I play Virgin Casino games on my phone without downloading an app?
Yes, you can play directly in your mobile browser—no app needed. The site works on iOS and Android devices with a stable internet connection.
Where can I find the list of games available at Virgin Casino right now?
Go to the Games tab on the website and filter by provider, category, or popularity. All games are updated in real time and show the current RTP and bet limits.
How long does it take to withdraw winnings from Virgin Casino to my bank card?
Withdrawals to debit or credit cards usually take 2 to 5 business days to show up in your account, depending on your bank’s processing time.
Is there a limit on how much I can win in one day at Virgin Casino?
There’s no daily win cap, but withdrawals over $10,000 require additional identity verification before processing.
Can I set my own deposit limits to control spending at Virgin Casino?
Yes, you can set daily, weekly, or monthly deposit limits in your Account Settings under Responsible Gaming, and changes take effect immediately.
What if I get disconnected during a live dealer game—will I lose my bet?
If you lose connection during a live game, your bet stays active and the outcome is recorded. You can check the result in your Bet History after reconnecting.
Does Virgin Casino have a live chat support team available at night?
Live chat is available 24/7, including weekends and holidays, with agents who can help in English and handle account, payment, or game issues.